Irony in ordering item from Amazon

I ordered my mom a GPS.
I ordered it from Amazon.ca
It was ordered on March 15th and as of today has not been delivered.
I recieved an email today. This is what the email said

"Order ID/Commande N°:
1 of/sur TomTom XL 340S 4.3-Inch Portable GPS Navigator 
-------------- Begin message / Début du message -------------

Hi Julie ,

From shipment trucking info we have noticed that your address on file was incomplete and therefore the post could not deliver your order on March 23. Could you please confirm if this address was correct:

Your mom
Street Address
City, Province
 Postal Code
Canada

We can ship it back if you could please provide a correct address.

Regards

Are you serious?
I order a  GPS and the shipping company cannot find my moms house?
Perhaps they should have opened the box and used the GPS.
Idiots